Psychic Kitty gives drastically dark reading for Flipkart Internation Pvt. Ltd Bangalore for selling black coat instead of a special cricket bat to Shimoga consumer ordered to pay him Rs. 50,000 as compensation
A.N. Vadiraja Rao from Shimoga in Karnataka had bought a special cricket bat called Your S.G. Players Edition English Willow online from Flipkart Internet Pvt. Ltd. In Koramangala, Bangalore, paying Rs. 6074 for it.
But when his package from Flipkart arrived through E. Kart Courier Services he opened it to find not his cricket bat but a black coat inside it!
He complained to Flipkart and its staffer one Mr. Mohammad Zahed assured him that the problem would be resolved. But they did nothing and he finally complained to the Shimoga District Consumer Disputes Redressal Forum which found Sachin Bansal, Executive Director, its CEO Kalyan Krishnamurthy and E. Kart Courier Services guilty of deficient service, unfair trade practice and ordered all three of them to deliver the special cricket bat as ordered to Vadiraja Rao and in addition to pay him Rs. 50,000 as compensation for unfair trade practice, deficient service and causing mental agony and as costs.
This court’s President Smt. Chanchala C. M. also ordered these three parties to deposit another Rs. 50000 as a fine to the account of the Consumer Welfare Fund for using unfair trade practices.
It these orders are not obeyed within six weeks this court will take further action against these companies.