The district consumer disputes Redressal Forum and the Karnataka State Consumer Disputes Redressal Commission has ordered the Manager of Titan Showroom Mysore, and Manager, Tanishq Customer Care, Bangalore and C.K. Venkaraman, Chief Executive officer, Titan Industries Ltd. Bangalore to pay up Rs. 60,000 to Rashmi Arun for unfair trade practice and causing mental agony, by paying another Rs. 10,000 to her along with Rs. 5000 as litigation expenses failing which they can face imprisonment.