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The National Insurance Company Ltd. in H.P. (Himachal Pradesh) has been ordered to pay up Rs. 3,84,289 to a consumer named Ivrar, whose car was damaged in an accident, by the H.P. Consumer Disputes Redressal Commission.
The insurance company refused to pay up the money claiming that the driver of the car had been intoxicated when driving. But the evidence they gave was shady and did not convince the Commission.
The insurance company will also have to pay up Rs. 25,000 as compensation for harassing the consumer along with Rs. 500 as costs.