The District Consumer Disputes Redressal Forum Mysore has ordered the Sri Ram Fortune Solutions Mysore also known as Sri Ram Life Insurance Co. Ltd. to pay up Rs. six lakhs with interest to the family of B. Puttaswamy who died in a road accident.
He had taken a life insurance policy from this firm which also included family accident benefits and family income benefits. But when he died in a road accident the firm only paid up half of the amount due to him and refused to pay up the rest saying that he did not have a valid driving licence when he was riding the vehicle!
The Mysore consumer forum ruled that this was not a valid reason for denying him the family accident and the family income benefits and ordered Sri Ram Fortune Solutions to pay up the remaining Rs. six lakhs with interest to his family along with Rs. 5000 as compensation for causing them agony and Rs. 3000 as costs. If they did not pay up, they would face imprisonment.