The Bangalore IV additional district consumer disputes redressal forum has found Dr. Rama’s Test Tube Baby Centre in Indiranagar, Bangalore, guilty of deficient service and grossly unfair trade practices. Its President Mr. S.L. Patil has ordered this clinic to pay up Rs. 3 lakhs as compensation to Martin Sujay from Mysore for causing him harm and loss.
This forum has also found Dr. Rakhee Mishra, CEO of this Centre, also calling itself: Dr. Rama’s Fertility IVF Centre, along with Aisha Parveen and Dr. Papolu Rama Devi guilty of gross deficiency in service and unfair trade practice.
Martin Sujay, 41, had come to this clinic from Mysore for getting a surrogate baby and the clinic personnel had told him that this would be as easy as drinking water! They were charging him Rs. 7 lakh for one baby and took an advance of Rs. 2,25000 and also took his sperm on the same day. They even told him that the sperm was good.
Then he was again asked to pay up another Rs. 2,25, 000. He also was made to give his sperm to them on multiple occasions but he was not shown the surrogate nor was he given any information about her. But whenever he and his mother asked about the surrogacy they were given ridiculous reasons for not being able to see her, that she had had an accident or she was not available and finally he was told that the transaction could not be completed and refused to return his money.
He was forced to complain to the consumer forum to which this clinic claimed that it was a false complaint and should be dismissed. They also claimed that they had told him they could not provide him a baby through surrogacy as he was a single person.
This consumer forum found them guilty in many cases such as cheating and misleading Sujay, causing him great distress and agony with false promises, taking money and harassing him.
The forum President Mr. S.L. Patil also ordered Dr. Rama’s Test Tube Baby Centre to refund his Rs. 4, 75,000 along with Rs. 5,000 as costs.