This Interior Decoration stinks!
Srinivas D.B. of Bangalore had the misfortune of choosing the services of a firm called Custom Décor in Mathikere, to design the interior decoration of his new house. The M.D. of this firm is Taranjeet Singh.
This firm was to make a modular kitchen, a master room wardrobe and loft, TV panel, a kid’s room wardrobe and loft, a bar unit, dining room kitchen partition, and other stuff for which Srinivas paid up Rs. 90,000, and another Rs. one lakh and fifty thousand to Custom Décor.
But it turned out to be a bad business deal as he discovered that the work begun by the firm was shoddy, the materials used were very inferior and they did not listen to any of his complaints. In fact they just left the work half done and did not respond to calls or messages from him.
Srinivas complained to the IVth additional district consumer disputes redressal forum in Shantinagar, which found Custom Décor guilty of deficient service and unfair trade practices. The firm did not even bother to come to the court for the hearing.
The consumer forum ordered them to pay up Rs. 1,20,000 as compensation to Srinivas along with Rs. 2000 as costs.