T. Jayaramu of Mysore had handed over a yellow silk saree costing Rs. 15,000 for a wash to Sun Light Dry Cleaners, Mysore. But when he collected it he discovered to his dismay that the cleaners had cut the saree into three pieces and stitched it up again! When he asked them to explain they were rude and refused to satisfy his questions.
He complained to the Mysore consumer forum which ordered the cleaners to pay up Rs. 8000 to the complainant along with Rs. 5000 as compensation and costs within a month failing which they would face imprisonment.