Here is another great reason to admire the STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB which has come to the aid of another hapless consumer shoddily mistreated by Worldwide Immigration Consultancy Services Ltd.
Jagjit Singh Chahal, a retired Marine Engineer had approached the Worldwide Immigration Consultancy Services Ltd to help him to get a visa to settle down in Canada as his son is living there. They made him hand over various amounts of money for the many services they should have provided.
Instead, as usual, they botched up, mangled and mishandled every single part of their side of the matter which resulted in him not getting his visa. To add to his woes they did not return his money and instead told the district consumer forum to which he complained, that they had done their job and were not responsible for his problems!
He went in appeal to the State Commission when the district forum did not help him. The State Commission found that this immigration firm had yet again not done its job and had only harassed and tried to keep back the consumer’s money!
The State Commission ordered WWICS to refund to the complainant the total amount of Rs. 2,25,000/- (Rs. Two lacs twenty five thousand only) with interest @ 9% per annum from the respective dates of receipt till actual refund.
(b) to refund Rs. 45,940/- (Rs. Forty five thousand nine hundred forty only) with interest @ 9% per annum w.e.f. 19.4.2010 till actual refund. to pay to the complainant a lump sum compensation of Rs. 50,000/- (Rs. Fifty thousand only) for mental agony, harassment and costs of litigation.
August 8, 2016.
(Gurcharan Singh Saran) Presiding Judicial Member
(Jasbir Singh Gill) Member
(Harcharan Singh Guram) Member