Perplexed eBay customer waits in vain for Ganesha idol to arrive!

consumer cheated by firm, Uncategorized

ganesha

Online shopping is often not as great as it is shown in television advertisements!

Here is the case of one customer who found this out when he tried to buy online from eBay.

 

Pritam Singh of Chandigarh had ordered two silver idols of Laxmi and Ganesha from eBay’s website paying up Rs. 2,627 for them. Then he waited in vain for the idols to arrive! After he contacted them several times they told him that the items had been sent to him.

But since the Gods never arrived he called the helpline again, several times, but this too did not help. He finally complained to the District Consumer Disputes Redressal Forum Chandigarh and when they contacted eBay India Pvt. Ltd. in Bombay, they did not bother to appear in court to give their side of the account.

The court found the firm guilty of deficient service and also of indulging in unfair trade practices. It ordered them to refund the consumer’s money along with another Rs. 2500 as compensation!

pics and text: daksha

 

beautybox1

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s